RETURN AND REFUND POLICY

 

Last updated: January 14, 2022

Thank you for shopping at Mrs. Gus’s Doughboys -Mrs. Gus-Gus’s

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

 

INTERPRETATION AND DEFINITIONS INTERPRETATION

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

DEFINITIONS

 

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mrs. Gus’s Doughboys, Johnston, RI.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Mrs. Gus’s Doughboys, accessible from http://www.mrsgussri.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

YOUR ORDER CANCELLATION RIGHTS

 

You are entitled to cancel Your Order within 7 days without giving any reason  except for the following conditions whichever comes first.

  1.  A custom personalized item has not been printed / monogrammed yet.
  2.  An order that has already been assigned a shipping tracking number.

The deadline for cancelling an Order is 7 days from the date on which You placed your order, You can inform us of your decision by:

We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

 

CONDITIONS FOR RETURNS

 

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized / monogramed.
  • There is no fingerprints of any kind on a instock  resellable print

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

 

RETURNING GOODS

 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address with a RMA #:

Contact us for return address

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

GIFTS

 

If the Goods were marked as a gift when purchased and then shipped directly to a different person, the same return conditions apply.

 

CONTACT US

 

If you have any questions about our Returns and Refunds Policy, please contact us: